Reporting Concerns

We believe that God created all human beings in his image and therefore that each one has equal and immense value. Our hope and prayer is that every service, group and meeting of Grace Church Highlands will be a safe and welcoming environment in which we can respond to the grace of Jesus.

Everyone serving at Grace Church Highlands must conduct themselves in keeping with these beliefs and standards and treat others with dignity and respect. Whether you are a member of the public or are a member of the church we invite you to report any concerns you may have about the behaviour of Grace Church Highlands staff or volunteers.


We are committed to ensuring that all children, young people and vulnerable adults within our various groups are able to grow in their knowledge of Christ within a safe and secure environment. Please refer to our safeguarding page to see our policies and contacts.

It is the responsibility of all of us to ensure that any safeguarding concerns are taken seriously and reported as quickly as possible. A concern can arise when you observe or suspect abusive behaviour, when an allegation is made or disclosed, or where there are indicators (signs and symptoms) of suspected abuse on the victim.

You can report a concern:


If you discover information which you believe shows serious malpractice, illegal actions, wrongdoing or unacceptable behaviours or practices by Grace Church Highlands employees, volunteers or members, we ask you to report it.

Legislation protects those who raise legitimate concerns. No one who makes a report in good faith will be victimised for doing so. Your concern could be about one of the following, and could be about things that are happening now, have happened in the past, or are likely to happen in the future:

  • A criminal offence
  • The breach of a legal obligation
  • A miscarriage of justice
  • A danger to the health and safety of any individual
  • Damage to the environment
  • Deliberate concealment of information related to any of the above

It could also be about something not included in the list above.

To report a whistleblowing concern:

Talk to, or contact, a trustee, a member of staff, or the Minister, Jonathan Bell.

Concerns or complaints about a member of staff should be directed to the Minister. 

Concerns or complaints about the Minister should be directed to the Archdeacon of Hampstead, the Ven. John Hawkins (, 020 7932 1190). 

Your concerns should be reported as quickly as possible so that they can be investigated and any appropriate action taken. Confidentiality will be maintained wherever possible, but this excludes occasions where the law requires disclosure or when somebody is at risk. Complaints and concerns will be investigated as soon as possible. The person raising the complaint or concern will be informed of the outcome subject to the normal rules on confidentiality of personal information. 


Please click here to download our Complaints Procedure.

We are grateful for your help in bringing such matters to our attention.